Wyoming Department of Health Warns of Medicaid Renewal Scam

The Wyoming Department of Health is warning Wyoming Medicaid clients and their family members to be cautious of potential coverage scams.

WDH spokeswoman Kim Deti says a handful of clients recently received calls asking for their credit card information to process payments to renew Medicaid coverage.

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Calls Seeking Credit Card Details for Medicaid Renewal Are Fake, WDH Says

"We never ask for banking, debit card or credit card information and our clients should never share that kind of detail with anyone who calls claiming to be representing Wyoming Medicaid or the Wyoming Department of Health,” said Lee Grossman, state Medicaid agent and Division of Healthcare Financing senior administrator with the WDH.

"If someone tries to convince you they need financial information to renew Wyoming Medicaid coverage, including for various waiver programs for our disabled and older clients, they are not a true representative of our department,” Grossman added. “Rather, they are trying to scam you for their personal benefit.”

Deti says the WDH does use contractors to help with its Medicaid operations, and the scam calls may have come from numbers that appeared to be used by previous contractors.

She says the current legitimate numbers for Wyoming Medicaid applications and renewal are:

Wyoming Department of Health Customer Service Center 1-855-294-2127
Wyoming Department of Health Long Term Care Unit 1-855-203-2936

8 Things To Do If You Paid A Phone Scammer

Merciless phone scammers are targeting unaware folks with schemes involving pleas for charity, car warranties, unpaid traffic tickets, you name it. The Federal Trade Commission says, "Scammers often ask you to pay in ways that make it tough to get your money back. No matter what payment method you used to pay, the sooner you act, the better."

If you have paid one of these scammers and then realize you have been scammed, here are 8 tips from the Federal Trade Commission, on what to do if you have paid a scammer.

Gallery Credit: Brad Carpenter/Federal Trade Commission/Canva