Power Company Introduces A New Envelope To Lower Costs [VIDEO]
I am one who has taken to the technological advances to pay my bills. With a couple of quick clicks, I have my gas, cable and electric bills all paid. However, not everyone has embraced the tech world and that has prompted Rocky Mountain Power to come up with a better way to mail out statements and receive payments. Beginning in April, Rocky Mountain Power customers will receive their billing statements in new reusable envelopes they can also use to send their payments. This switch from the traditional two-envelope combination to a single reusable envelope will help keep operating costs low and benefit the environment.
Karen Gilmore, Rocky Mountain Power vice president of customer service said,
“Last year alone, we sent more than 16 million return envelopes to customers, yet only 5 million were used to return payments, With reusable envelopes we’re eliminating the need for a separate return envelope. This change has the potential to conserve up to 1 million pounds of wood, 3,200 trees and 3.7 million gallons of water and avoid nearly 1 million pounds of carbon emissions each year.”
Rocky Mountain Power is one of the first businesses in the region to use reusable envelopes. The company is informing customers about the new envelopes in a variety of ways, including its Voices newsletter, the company website, social media and outreach to senior service agencies and community organizations.
Here is a video to help you with the use of the envelope,
Customers with questions can also call to speak with a customer service representative anytime, toll free at 1-888-221-7070.